Scope

This Privacy Policy describes how AirelXL Off-Road treats the personal information it collects from and about you through the websites, mobile sites, and mobile applications where this Privacy Policy is posted (collectively referred to as our “Platform”).

Your use of this Platform constitutes acceptance of the provisions of this Privacy Policy.

Children’s Privacy

Our Platform is intended for users over the age of 18. Our Platform does not knowingly collect personally identifiable information from children under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us at info@air-el.com to request that this information be deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores that information.

Collection of Personal Information

AirelXL Off-Road may collect information from and about you. Here are some examples of the information we may collect:

• Contact information, such as names, mailing or business addresses, phone and fax numbers, and email addresses.

• Billing information, including billing and shipping addresses.

• Demographic information, such as your birthdate, age, gender and zip code.

• Location information, including information about your exact location when you use our Platform. We may also collect this information in the background when our mobile applications are not in use.

How We Collect Personal Information

AirelXL Off-Road  collects your information in different ways. Below are some examples of how we may collect your information on our Platform.

• Directly from You. For example, when you:

  • Register for an account.

  • Purchase products or services through our Platform.

  • Sign up to receive promotional communications.

  • Submit a request to our customer service team.

Use of Personal Information

Examples of how we may use your information that we collect through our Platform include:

• To Provide Our Products and Services. This could include fulfilling your requests for products or services. It could also include processing purchases or other transactions.

• To Improve Our Products and Services. We may use your information to make our Platform, products and services better. We may also use your information to customize your experience with us.

• To Understand Your Interests. For example, we may use your information to better understand what products interest you.

• To Communicate with You. We may communicate with you about your account or your potential business. We may also contact you about this Policy or our Platform terms and conditions.

• For Marketing Purposes. We may provide you with information about new products and special offers. We might use your information to send you ads about products and offers. We might tell you about new features or updates.

• For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.

• As Otherwise Permitted by Law.

How We Share Personal Information

Choices

To opt out of receiving our marketing communications, you can follow the instructions included with the communication. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

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Protection of Personal Information

We use standard safeguards appropriate to the sensitivity of personal information to protect it. Unfortunately, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to us or which we obtain. A user id and a password are needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

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Linking Websites

From time to time, we may change our Policy. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Changes will apply to information collected after the change is effective.

Please check this Privacy Policy periodically for changes. Your use of the Platform constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the Platform immediately. If you have any questions about this Privacy Policy, the practices of the Platform, or your dealings with the Platform, you can email us at info@air-el.com.

California Privacy Rights

If you reside in California, you have the right to ask us one time each year to request that we provide you with the information we have regarding you, deletion of said data (with various exceptions),  rectification if said data is inaccurate, and whether we have shared personal information with third-parties for their direct marketing purposes. To make a request, please send us an email at info@air-el.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a California Consumer Privacy Act (“CCPA”) inquiry. Provision of your information is free of charge and will occur within 45 days of your request pending other certain circumstances. 

Authorized Agent

Only you our someone you authorize may make a verifiable request on your behalf. Please contact us should you wish to designate someone else to submit a verifiable request.

Non-Discrimination

We will not discriminate if you exercise your rights under the CCPA. We will not withhold products/services, charge different prices/rates, prohibit your participation in any incentive programs, and/or not provide the same level of quality customer service we afford everyone.

Contact Us

We welcome your requests under this Privacy Policy or questions as to how we process your Personal Information. Please e-mail requests to info@air-el.com so that we can address your request in a timely fashion. 

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